Privacy Policy

(updated March 24, 2018)

This policy details how data about you is used when you access our websites and services (together, “THEARKSPOT.COM”) or interact with us. If we update it, we will revise the date, place notices on THEARKSPOT.COM if changes are material, and/or obtain your consent as required by law.

1. Protecting your privacy

  • We take precautions to prevent unauthorized access to or misuse of data about you.
  • We do use affiliate advertising on our site and sell products through our online store.
  • We do not share your data with third parties for marketing purposes.
  • We do not engage in cross-marketing or link-referral programs.
  • We do not employ tracking devices for marketing purposes.
  • We do not send you unsolicited communications for marketing purposes.
  • We do provide email proxy & relay services to reduce unwanted email.
  • Please review privacy policies of any third party sites linked to from THEARKSPOT.COM.

2. Data we use to provide/improve our services and/or combat fraud/abuse:

  • data you post on or send via THEARKSPOT.COM, and/or send us directly or via other sites
  • credit card data, which is transmitted to payment processors via a security protocol (e.g. SSL).
  • data you submit or provide (e.g. name, address, email, phone, fax, photos, tax ID).
  • web log data (e.g. web pages viewed, access times, IP address, HTTP headers).
  • data collected via cookies (e.g. search data and “favorites” lists).
  • data about your device(s) (e.g. screen size, DOM local storage, plugins).
  • data from 3rd parties (e.g. phone type, geo-location via IP address).

3. Data we store

  • We retain data as needed for our business purposes and/or as required by law.
  • We make good faith efforts to store data securely, but can make no guarantees.
  • You may access and update certain data about you via your account login.

4. Circumstances in which we may disclose user data:

  • to vendors and service providers (e.g. payment processors) working on our behalf.
  • to respond to subpoenas, search warrants, court orders, or other legal process.
  • to protect our rights, property, or safety, or that of users of THEARKSPOT.COM or the general public.
  • with your consent (e.g. if you authorize us to share data with other users).
  • in connection with a merger, bankruptcy, or sale/transfer of assets.
  • in aggregate/summary form, where it cannot reasonably be used to identify you.

International Users – By accessing THEARKSPOT.COM or providing us data, you agree we may use and disclose data we collect as described here or as communicated to you, transmit it outside your resident jurisdiction, and store it on servers in the United States. For more information please contact our privacy officer at privacy@thearkspot.com.

Specific Info:

Activity Log

This feature only records activities of a site’s registered users, and the retention duration of activity data will depend on the site’s plan and activity type.

Data Used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the TheArkSpot.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.

Activity Tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Retention duration of activity data depends on the site’s plan and activity type. See the complete list of currently-recorded activities (along with retention information).

Data Synced (?): Successful and failed login attempts, which will include the actor’s IP address and user agent.


Ads

This feature is only available to sites on the Premium and Professional plans.

Data Used: The following information (made available from the visitor’s browser) is collected and sent to Automattic’s Demand Partners: IP address, geographical data (derived from the IP address), user agent, operating system, device type, unique user ID (randomly generated identifier), current URL, and IAB (Interactive Advertising Bureau) interest category. Log data (IP address, geographical data, user agent, operating system, device type) is stored for 30 days. The unique user ID is stored in cookies and is retained for 1 year.

Activity Tracked: Ad impressions, video-related events (i.e. pause, mute, 100% plays, etc.) or errors, and ad click events. Various cookies are used for the following purposes: delivering targeted advertisements to specific visitors, storing user identifiers, and collecting anonymous ad platform stats.


Comment Likes

This feature is only accessible to users logged in to TheArkSpot.com.

Data Used: In order to process a comment like, the following information is used: WordPress.com user ID/username (you must be logged in to use this feature), the local site-specific user ID (if the user is signed in to the site on which the like occurred), and a true/false data point that tells us if the user liked a specific comment. If you perform a like action from one of our mobile apps, some additional information is used to track the activity: IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info.

Activity Tracked: Comment likes.


Jetpack Comments

Data Used: Commenter’s name, email address, and site URL (if provided via the comment form), timestamp, and IP address. Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content. If Akismet (also owned by Automattic) is enabled on the site, the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent.

Activity Tracked: The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies. Learn more about these cookies.

Data Synced (?): All data and metadata (see above) associated with comments. This includes the status of the comment and, if Akismet is enabled on the site, whether or not it was classified as spam by Akismet.


Likes

This feature is only accessible to users logged in to TheArkSpot.com.

Data Used: In order to process a post like action, the following information is used: IP address, TheArkSpot.com user ID, TheArkSpot.com username, TheArkSpot.com-connected site ID (on which the post was liked), post ID (of the post that was liked), user agent, timestamp of event, browser language, country code.

Activity Tracked: Post likes.


Mobile Theme

Data Used: A visitor’s preference on viewing the mobile version of a site.

Activity Tracked: A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view its mobile version. Learn more about this cookie.


Notifications

This feature is only accessible to registered users of the site who are logged in to TheArkSpot.com.

Data Used: IP address, TheArkSpot.com user ID, TheArkSpot.com username, TheArkSpot.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Some visitor-related information or activity may be sent to the site owner via this feature. This may include: email address, TheArkSpot.com username, site URL, email address, comment content, follow actions, etc.

Activity Tracked: Sending notifications (i.e. when we send a notification to a particular user), opening notifications (i.e. when a user opens a notification that they receive), performing an action from within the notification panel (e.g. liking a comment or marking a comment as spam), and clicking on any link from within the notification panel/interface.


Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced (?): Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.


Data Used: Any of the visitor-chosen search filters and query data in order to process a search request on the TheArkSpot.com servers.


Sharing

Data Used: When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.


Subscriptions

Data Used: To initiate and process subscriptions, the following information is used: subscriber’s email address and the ID of the post or comment (depending on the specific subscription being processed). In the event of a new subscription being initiated, we also collect some basic server data, including all of the subscribing user’s HTTP request headers, the IP address from which the subscribing user is viewing the page, and the URI which was given in order to access the page (REQUEST_URI and DOCUMENT_URI). This server data used for the exclusive purpose of monitoring and preventing abuse and spam.

Activity Tracked: Functionality cookies are set for a duration of 347 days to remember a visitor’s blog and post subscription choices if, in fact, they have an active subscription.


Video Hosting

Data Used: For video play tracking via WordPress.com Stats, the following information is used: viewer’s IP address, TheArkSpot.com user ID (if logged in), TheArkSpot.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. If Google Analytics is enabled, video play events will be sent there, as well.

Activity Tracked: Video plays.


Shop The Ark Services

Data Used: For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced (?): For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.


TheArkSpot.com Secure Sign On

This feature is only accessible to registered users of the site with TheArkSpot.com accounts.

Data Used: User ID (local site and WordPress.com), role (e.g. administrator), email address, username and display name. Additionally, for activity tracking (see below): IP address, TheArkSpot.com user ID, TheArkSpot.com username, TheArkSpot.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: The following usage events are recorded: starting the login process, completing the login process, failing the login process, successfully being redirected after login, and failing to be redirected after login. Several functionality cookies are also set, and these are detailed explicitly in our Cookie documentation.

Data Synced (?): The user ID and role of any user who successfully signed in via this feature.


TheArkSpot.com Stats

Data Used: IP address, TheArkSpot.com user ID (if logged in), TheArkSpot.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and TheArkSpot.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by TheArkSpot.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.


TheArkSpot.com Toolbar

This feature is only accessible to registered users of the site who are also logged in to TheArkSpot.com.

Data Used: Gravatar image URL of the logged-in user in order to display it in the toolbar and the TheArkSpot.com user ID of the logged-in user. Additionally, for activity tracking (detailed below): IP address, TheArkSpot.com user ID, TheArkSpot.com username, TheArkSpot.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: Click actions within the toolbar.